Return Policy

Your satisfaction is very important to us. If you are not satisfied with your purchase, a return may be made within 30 days from the date of purchase or before December 24th whichever comes first.

Example 1: You purchase a Christmas item on December 5th you have until December 24th to return the item.

Example 2: You purchase a Christmas item on December 30th you have until January 29th to return the item.

 

  • Product(s) must include an original invoice and be in new, unused, undamaged condition with all packaging, accessories, manuals, and parts.
  • Please complete the return form listed on the back of your invoice/packing slip and return it with the merchandise.
  • Buyer must pay return shipping costs.
               
                         Return to:

               The Jolly Christmas Shop

               Attn: Returns Department

                      270 Main St.

                 Loganville, Ga. 30052

 

  • Once the returned merchandise is received and inspected (usually within 72 hours of receipt), your refund will be applied to your original method of payment within 7 days. (Please note depending on your credit card, your credit could take up to 10 business days to post to your account.)
  • We reserve the right to limit returns under certain circumstances.

Item(s) Damaged During Shipment

 

  • Please email a photo(s) of the damaged item(s) to support@thejollychristmasshop.com
  • Include a description of the damage
  • Include order number.
  • Damages must be reported within 14 days of delivery receipt.

If you have any questions, please email us at support@thejollychristmasshop.com